Terms + Conditions:

Welcome to our website. By accessing or using this site, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

Section 01:

General Information

This website is operated by our company based in New York City. Throughout the site, the terms “we,” “us,” and “our” refer to the brand. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced here.

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.

Section 02:

Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have parental permission to use the site.

Section 03:

Product Information

We aim to display our products as accurately as possible. However, we cannot guarantee that colors will appear exactly the same on all screens or devices.
All products, descriptions, and prices are subject to change at any time without notice.

Section 04:

Orders & Payment

All orders are subject to availability and confirmation of payment.
We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

Accepted payment methods will be displayed at checkout. Prices listed on the site are in USD unless stated otherwise.

Section 05:

Shipping

Shipping rates, couriers, and delivery estimates are provided at checkout.
Once an order is shipped, the carrier assumes responsibility for delivery.
Delays caused by customs, weather, or carrier service issues are outside our control.

Section 06:

Returns, Exchanges & Store Credit

We currently do not offer traditional returns.
If you need to send back an item, we offer store credit for eligible products in original, unworn condition.

We do not offer direct exchanges. However, customers may use their issued store credit to place a new order for the desired item or size.

Full details are available on our Returns & Exchanges page.

Section 07:

Store Credit

Store credit is non-refundable and may not be exchanged for cash.
It does not expire and can be redeemed toward any eligible product on our site.

Section 08:

Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders made on our site.
We reserve the right to cancel orders if inaccurate or incomplete information is provided.

Section 09:

Intellectual Property

All content on this site—including images, designs, graphics, logos, and copy—is the exclusive property of the brand.
You may not reproduce, distribute, or modify any part of the site without prior written consent.

Section 10:

Prohibited Uses

You agree not to use this site or its content for:

  • Illegal or unauthorized purposes

  • Violating any laws or regulations

  • Uploading harmful or malicious code

  • Infringing on intellectual property rights

  • Attempting to disrupt the security or functionality of the service

Violation of these terms may result in termination of access.

Section 11:

Third-Party Links

We may include links to third-party sites for additional resources.
These links are provided for convenience only, and we are not responsible for the content or practices of third-party websites.

Section 12:

Limitation of Liability

We are not liable for any damages arising from:

  • Use of the website

  • Inability to use the website

  • Misrepresentation of product colors or details

  • Delays or issues caused by shipping carriers

  • Unauthorized access to your account or information

Your use of the site is at your sole risk.

Section 13:

Privacy Policy

Please refer to our Privacy Policy for information about how your personal data is collected, used, and protected.

Section 14:

Governing Law

These Terms & Conditions and any disputes related to them shall be governed by the laws of the State of New York.

Section 15:

Contact Information

For questions regarding these Terms & Conditions, please contact our support team at ludlownewyorkcity@gmail.com.